Privacy Policy
In This Policy
Uncle J Nutrition operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Uncle J Nutrition is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories:
Contact Details
Name, address, billing address, shipping address, phone number, and email address.
Financial Information
Credit card, debit card, financial account numbers, payment details, and transaction information.
Account Information
Username, password, security questions, preferences and settings.
Transaction Information
Items you view, add to cart, wishlist, purchase, return, exchange or cancel.
Communications
Information you include in communications with us, such as customer support inquiries.
Device & Usage Info
Device, browser, network information, IP address, unique identifiers, and interaction data.
Personal Information Sources
- Directly from you — when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
- Automatically through the Services — from your device when you use our products or services, through cookies and similar technologies.
- From our service providers — when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
Provide, Tailor & Improve the Services
We use your personal information to provide you with the Services, including to perform our contract with you, process payments, fulfill orders, remember your preferences, send account notifications, process transactions, manage your account, arrange shipping, facilitate returns and exchanges, enable reviews, and create a customized shopping experience.
Marketing & Advertising
We use your personal information for marketing and promotional purposes, such as sending communications by email, text message or postal mail, and showing you online advertisements based on your activity on the Services.
Security & Fraud Prevention
We use your personal information to authenticate your account, provide a secure payment experience, detect and investigate possible fraudulent or illegal activity, protect public safety, and secure our services.
Communicating with You
We use your personal information to provide customer support, be responsive to you, provide effective services, and maintain our business relationship with you.
Legal Reasons
We use your personal information to comply with applicable law, respond to valid legal process including requests from law enforcement, investigate or participate in litigation, and enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:
- With Shopify, vendors and third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners to provide marketing services and advertise to you.
- When you direct, request or consent to our disclosure of certain information to third parties.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, enforce terms of service, and protect rights.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.
Information you submit will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside.
To learn more about how Shopify uses your personal information and your rights, visit the Shopify Consumer Privacy Policy.
Third Party Websites & Links
The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request deletion.
Security & Retention
Please be aware that no security measures are perfect or impenetrable. We recommend that you do not use unsecure channels to communicate sensitive information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes or enforce applicable contracts and policies.
Your Rights & Choices
Depending on where you live, you may have some or all of the following rights:
Request access to personal information we hold about you.
Request that we delete personal information we maintain about you.
Request that we correct inaccurate personal information.
Receive a copy of your personal information and request transfer to a third party.
Opt out of promotional emails using the unsubscribe option in our emails.
You may exercise any of these rights by contacting us using the details below. We will not discriminate against you for exercising any of these rights.
Complaints
If you have complaints about how we process your personal information, please contact us. Depending on where you live, you may also have the right to lodge your complaint with your local data protection authority.
International Transfers
We may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you: